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GENERAL TERMS & CONDITIONS

Welcome to carzeva.com an online personal assistant by Superfriend services Pvt Ltd an independent technology platform providing online assistance & information on product, services available locally or on website or app.

We are a technology enabled platform for all local & online sellers providing/selling products & services. We are a digital information platform for user & service providers.All the Services provided by us to you by means of your use of the booking platform are hereinafter referred to as the service. You understand & agree to obtain services & products offered by third party service providers.

Superfriend shall perform all possible and reasonable efforts to connect you with verified third party service provider & the services are purely subjected to availability in or around your location at the time of placing order. By using this website & mobile app you agree to follow the policies & terms of SuperFriend defined by SuperFriend services Pvt Ltd.

We appreciate user to contact us for any questions, information pertaining to usage of this website APP, & we are really delighted to answer all queries & concerns pertaining to our product, services affiliates & partners.

If you are still unsure or uncomfortable we would suggest you to refrain yourself from the use of carzeva.com & it`s affiliate services & products until you are fully satisfied with all our terms or use.

The quality, standard, durability & appearance of product & services requested through the use of our platform is entirely the responsibility of the seller or Service Provider who is ultimately providing requested ordered product or services to you.

The Company takes all reasonable steps & efforts to verify the business information of the service provider however under no circumstance accepts liability in connection with and/or arising from the services provided by the Service Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Service Provider. Any such complaints about the services provided by the Service Provider should therefore be submitted to the Service Provider.

We will try to perform all possible reasonable actions to resolve the concern with the seller or service provider Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Company’s aggregate liability shall in no event exceed an amount of $ 100 or Rs 1000. All the legal obligations & liabilities including consumer redressal will be only under the jurisdiction of New Delhi.

DISCOUNTS & OFFERS

amenbox will provide offers & discounts regularly but are limited to the availability & reserve all the rights to cancel any offer or discounts without any prior information. No discounts or offers can be clubbed or added with any other offer or discounts, one order can avail one offer only

TERMS OF USE – CUSTOMERS

  • To avail service & benefits from amenbox you need to register with us providing your information, but not limited to full name, Address, contact No, Email ID. It`s your responsibility to ensure all information provided by you is correct & updated. Any order cancelled because of incorrect or incomplete information will not be entitled for free cancellation or refunds.
  • our vehicle information will include, but not limited to registration number, make, model, year. Your failure to maintain accurate, complete, and up-to-date Account information may result in your inability to access and use the Services or amenbox`s termination of this Agreement.
  • You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. We are not liable for any loss that you may suffer through the use of your password by others. You must notify us immediately of any unauthorized use of your Account or of any other breach of security known to you with respect to amenbox.
  • amenbox will do most of possible steps to assure the quality of the service(s) products(s) delivered under this contract, however, you agree to check &assure that all services(s) product(s) are as per the quality required for the vehicle(s) & will get the services done in your presence in case of any such incidents where the service provider is denying or have objection on your presence you will inform amenbox immediately & stop service delivery.

CANCELLATION

Termination by amenbox: We may terminate this Agreement or terminate or suspend your Account immediately at any time for any reason or for no reason upon notice to you. If we terminate or suspend your Account, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your Account, we reserve the right to pursue any available legal action. When terminating your Account, we may delete the Account and any information in it. You have no ownership rights to your Account.

Termination by You: You may terminate this Agreement by completely and permanently ceasing to use the Services (provided that there are no outstanding Services ordered under your Account). If you attempt to terminate this Agreement while there are still outstanding Services ordered under your Account, this Agreement shall not terminate until such Services have been performed or otherwise cancelled as permitted by this Agreement.

LIMITED WARRANTY.

The terms and conditions of our Limited Warranty (available under service warranty section) are incorporated into this Agreement by reference. We may amend the Limited Warranty from time to time, posting changes here, your continued access or use of the Services after posting constitutes your consent to be bound by the terms of the Limited Warranty as amended.

LIMITATION TO LIABILITY

You agree not to hold amenbox (or, its stockholders, affiliates, licensors, partners, members, directors, managers, officers, employees, agents, successors, assigns and content providers (collectively, “Members”)) liable for any damages, expenses, losses, suits, claims, and/or controversies that have arisen or may arise, whether known or unknown, relating to your use of or inability to use the amenbox platform or any services, including without limitation any liabilities arising in connection with the conduct, act, delay of performance or omission of any user or third party provider (or any transaction or relationship between you and any third party provider), any dispute with any user or third party provider, any instruction, advice, act, or service provided by amenbox or members, and any destruction of your information.

Under no circumstances will amenbox or members be liable for any direct, indirect, incidental, consequential, special, punitive or exemplary damages, however caused and on any theory of liability, whether in an action for contract, strict liability, or tort (including negligence) or otherwise, including without limitation lost profits, lost earnings, lost data, personal injury, or property damage, whether or not we have been advised of the possibility of such damages. amenbox and members do not accept any liability with respect to the quality or fitness of any work performed in connection with the amenbox platform.

The amenbox platform is only a venue for connecting users. We are not responsible for assessing the suitability, legality or ability of any third party provider and you expressly waive and release amenbox from any and all liability, claims or damages (actual, direct or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising from or in any way related to any third party provider. We expressly disclaim any liability that may arise between you and any third party provider. The quality of the services scheduled or requested through the use of the amenbox platform is entirely the responsibility of the third party provider who ultimately provides such services to you. You understand, therefore, that by using the amenbox platform, you may be exposed to services that are potentially dangerous, offensive, harmful, unsafe or otherwise objectionable, and that you use the amenbox platform, and third party provider, at your own risk. Nothing in this agreement or the amenbox platform constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

You acknowledge that third party providers may not be professionally licensed or permitted. You agree that we have no responsibility or liability to you relating to vehicle services provided to you by third party providers other than as expressly set forth in these terms.

By using the amenbox platform, you agree that the exclusions and limitations of liability set out in this agreement are reasonable. If you do not believe they are reasonable, you must not use the amenbox platform.

INDEMNIFICATION.

You hereby agree to indemnify, defend, and hold harmless amenbox and Members from and against any and all claims, losses, expenses, liabilities, damages or demands (including attorneys’ fees and costs incurred), in connection with or resulting from, directly or indirectly:

  • your use or misuse of or inability to use the amenbox Platform, and/or the Services
  • your violation of this Agreement
  • your violation of any applicable law or regulation
  • your violation of the rights of another (including Technicians)
  • your information and content that you submit or transmit through the amenbox Platform. amenbox reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any such claim or matter without the prior written consent of amenbox

Last reviewed & updated on:- 31 January 2018